Interviews

Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.

9 Jan 2024
Interviews

Leveraging Data To Drive Decision Based Outcomes
At our Public Sector Innovation Show - Alberta, we had the chance to talk to Rachel Melnychuk, Executive Director, Business Intelligence, Justice, from the Ministry of Public Safety & Emergency Services about how the justice system uses data, securing data, and machine learning algorithms that can drive citizen experiences.

9 Jan 2024
Interviews

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation
After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.

15 Nov 2023
Interviews

A Unified Front for Citizens with 'Tell Us Once' Government Services
Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.

15 Nov 2023
Interviews

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria
At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.

14 Nov 2023
Interviews

Let's Chat: Comprehensive Strategies For Fostering Data Literacy
Q&A with Sylvain Bélanger, the CIO at the Treasury Board of Canada Secretariat on the role of data literacy in driving innovation, transformation, and modernization within Canada's public sector

2 Nov 2023