Insights

The future of government communications in the digital age

‘In those important moments when Australians reach out for government services they rightly expect a simple and seamless interaction. Services Australia will be outcomes focused and will put in place the right structure needed to deliver that experience. ‘Whether Australians are accessing government services digitally, in person or over the phone, in the future I want Services Australia to deliver a similar experience to what Australians are used to when dealing with everyday services, such as banking and shopping".* Where previously external messaging had to be approved at the highest level and speaking to journalists was an issue for the …

Neboneid Hamoo Digital Services and Customer Experience

13 Jul 2020

WHITEPAPERS & REPORTS

Revolutionizing Teamwork in the Public Sector

Keynote: Revolutionizing Teamwork in the Public Sector Simon Gascon, Director, IT Research, Innovation, Information and Technology Branch, Employment and Social Development Canada

Public Sector Network

19 Jun 2020

WHITEPAPERS & REPORTS

The ‘How to’ of workforce transformation to drive productive remote work and business continuity

Michael Olney, Director – Office of Strategy, Digital Workplace Transformation – Americas, VMware

Neboneid Hamoo Workforce, Skills and Capability

19 Jun 2020

WHITEPAPERS & REPORTS

Fast-Forwarding to a Remote Workplace

Keynote Case Study: Fast-Forwarding to a Remote Workplace • Adapting traditional business methods to embrace flexibility and remote workspace • Understanding the challenges, benefits and best practices that maximize the effectiveness of remote and mobile w…

Neboneid Hamoo Workforce, Skills and Capability

19 Jun 2020

WHITEPAPERS & REPORTS

Fast Forward to a Remote Workplace

Dana Clarke, Manager, Innovation & Continuous Improvement, City of Barrie

Neboneid Hamoo Workforce, Skills and Capability

19 Jun 2020

WHITEPAPERS & REPORTS

Shining a Light on Real-World, Practical Cyber Security Strategies and Technology Implementations for Prevention, Detection and Response

Keynote Case Study: Shining a Light on Real-World, Practical Cyber Security Strategies and Technology Implementations for Prevention, Detection and Response Sandy Fadale, Senior Cyber Security Analyst, Office of the Chief I…

Neboneid Hamoo Cyber Security and Risk Management

17 Jun 2020

WHITEPAPERS & REPORTS

GovTech Review - Q1 2020

GovTech Review provides public-sector ICT professionals with topical news, in-depth articles, interviews, case studies and thought leadership on subjects of current vital interest from security to cloud, networking to blockchain, mobility to smart cities and more.

Sarah Corcoran

14 May 2020

WHITEPAPERS & REPORTS

Access to City Services During the COVID-19 Pandemic

As we all worked to flatten the curve, we also need to think about how to keep life and business as normal as possible while social distancing. While in-person services may be forced to stop, citizens needs dont. To maintain as much normality as possible, cities must find alternative ways to communicate and enable citizens and companies to do business with and in cities. For the most part, this means providing citizens with online services.

Neboneid Hamoo

23 Apr 2020

The future of government communications in the digital age

Revolutionizing Teamwork in the Public Sector