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INDUSTRY TRENDS
The Public Sector Podcast: Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services

The Public Sector Podcast: Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services

How Virginia is streamlining processes, unifying data, and enhancing public and business services.

Heather Dailey Data, Analytics and AI
9 Sep 2025
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INDUSTRY TRENDS
Enabling a Digital Culture to Improve Service Delivery

Enabling a Digital Culture to Improve Service Delivery

Learn how Jessica Houle and the New York State Digital Service team have transformed a fragmented digital landscape into a user-first, data-driven culture that is improving access, consistency, and trust …

Madeson Darcy Digital Services and Customer Experience
5 Sep 2025
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WHITEPAPERS & REPORTS
State of the Service Spotlight: Queensland Innovation 2025

State of the Service Spotlight: Queensland Innovation 2025

Polling analysis reveals Queensland’s digital government priorities, barriers, and challenges; highlighting strong collaboration and technology focus but critical workforce gaps.

Patrick Joy Digital Services and Customer Experience
5 Sep 2025
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INDUSTRY TRENDS PARTNER CONTENT
Why XD Thinking Matters for the Global Public Sector Network

Why XD Thinking Matters for the Global Public Sector Network

An Introduction to the outcome-based framework that is XD Thinking, which ensures infrastructure projects deliver the right outcomes for stakeholders, on time and on budget.

Shayne Whitehouse Data, Analytics and AI
UrbanTech Plus logo
5 Sep 2025
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INDUSTRY TRENDS
Ransomware Resilience: Embedding Operational Trust at Every Level

Ransomware Resilience: Embedding Operational Trust at Every Level

This session examined how government can strengthen ransomware resilience by embedding operational trust across systems, people, and processes.

Alyssa Monique Pulas Cyber Security and Risk Management
3 Sep 2025
Global
INDUSTRY TRENDS
The Man Who Saved Stonehenge: A Timeless Lesson in Business Ethics

The Man Who Saved Stonehenge: A Timeless Lesson in Business Ethics

How the impulse that saved Stonehenge maps into a R.I.G.H.T. blueprint for ethical leadership in business and public service.

Dr. Joe Perez Data, Analytics and AI
2 Sep 2025
Global
WHITEPAPERS & REPORTS
State of the Service Spotlight: Western Australian Innovation 2025

State of the Service Spotlight: Western Australian Innovation 2025

A deep dive into Western Australia’s digital government priorities, barriers, and challenges, revealing bold strides in automation and digital services but gaps in workforce readiness and collaboration.

Patrick Joy Digital Services and Customer Experience
1 Sep 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Trends in Cybercrime with NSW Police

The Public Sector Podcast: Trends in Cybercrime with NSW Police

A behind-the-scenes look at how NSW Police investigate major cyber fraud and work with global partners to disrupt criminal networks.

Heather Dailey Cyber Security and Risk Management
1 Sep 2025
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