Insights | Public Sector Network

INDUSTRY TRENDS

Government services enter the AI era

Government services enter the AI era

Australia’s digital government performance has stabilised, but uneven AI readiness and discoverability now risk creating a new gap in citizen access, trust and service effectiveness.

Patrick Joy Digital Services and Customer Experience

6 Jan 2026

INDUSTRY TRENDS

From Wallpaper Cleaner to World-Changer: Play-Doh and Data Governance

From Wallpaper Cleaner to World-Changer: Play-Doh and Data Governance

This article tells the surprising story of how Play-Doh was reinvented from wallpaper cleaner into a beloved toy, then draws four clear, practical parallels to show how government can do …

Dr. Joe Perez Data, Analytics and AI

5 Jan 2026

INDUSTRY TRENDS

Reflections, and Predictions

Reflections, and Predictions

Wrap up from "Government Innovation Weeks 2025" - and Technology Trends to watch for in 2026

Ross Ashman General

2 Jan 2026

INDUSTRY TRENDS BRONZE PARTNER CONTENT

Midnight In The War Room

Midnight In The War Room

Cyber war has no borders. No rules. When cyber turns kinetic, people get hurt; power grids fail, hospitals go dark, markets collapse. MITWR exposes the human cost of digital conflict …

Liz Lovelace Cyber Security and Risk Management

17 Dec 2025

INDUSTRY TRENDS PARTNER CONTENT

Transforming Compliance with Digital

Transforming Compliance with Digital

A Blueprint for Agile and Responsive Public Sector Regulatory Agencies

Amy Lapointe Digital Services and Customer Experience

17 Dec 2025

CASE STUDIES PARTNER CONTENT

More than a journey map - How service design can help your organization

More than a journey map - How service design can help your organization

Enabling the future of digital work and collaboration at BC Gov

Amelia Guimarin Digital Services and Customer Experience

11 Dec 2025

INDUSTRY TRENDS PARTNER CONTENT

5 questions states should ask as they apply AI

5 questions states should ask as they apply AI

A strategic guide outlining five critical questions for states to consider when integrating AI into health and human services.

Jeff Reid Data, Analytics and AI

11 Dec 2025

INDUSTRY TRENDS PARTNER CONTENT

The Public Sector Podcast: Visionary Leaders: Future-Proofing Public Services: Digital Priorities and the Road to 2032

The Public Sector Podcast: Visionary Leaders: Future-Proofing Public Services: Digital Priorities and the Road to 2032

Exploring the innovations, partnerships, and technologies shaping Aotearoa’s next-generation public service.

Majella Dempsey Digital Services and Customer Experience

8 Dec 2025

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