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INDUSTRY TRENDS PARTNER CONTENT
Envisioning AI in 2030

Envisioning AI in 2030

Part 1: A Vision for the Future of Public Sector Servicing (and how to get there)

Ian Oppermann Digital Services and Customer Experience
ServiceGen logo
5 Aug 2024
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INDUSTRY TRENDS
How Can the Public Sector ‘Keep it Real’ in the Digital Age?

How Can the Public Sector ‘Keep it Real’ in the Digital Age?

Tackling Social Media Misinformation & AI Deepfakes

Heather Dailey Digital Services and Customer Experience
4 Aug 2024
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INTERVIEWS
Victoria's Competitive Advantage and Innovate VIC Insights

Victoria's Competitive Advantage and Innovate VIC Insights

with Su Jella, a Top 25 Analytics Leader in Australia and VP for the Women's Tennis Foundation

Jordan Mullins Digital Services and Customer Experience
3 Aug 2024
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INTERVIEWS
Creating an Environment Ripe for Innovation in the Public Sector

Creating an Environment Ripe for Innovation in the Public Sector

Insights on the ground from Innovation VIC

Jordan Mullins Digital Services and Customer Experience
3 Aug 2024
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CASE STUDIES
Public Sector Podcast: A Case Study in Delivering Proactive Care with AI and Advanced Analytics

Public Sector Podcast: A Case Study in Delivering Proactive Care with AI and Advanced Analytics

The Tools Saving Lives in the Victorian Health System with Lance Emerson, Deputy Secretary, eHealth, Victoria Department of Health

Jordan Mullins Digital Services and Customer Experience
3 Aug 2024
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WHITEPAPERS & REPORTS
State of the Australian Innovation System: How Government, Industry & Academia Connect Innovation

State of the Australian Innovation System: How Government, Industry & Academia Connect Innovation

Unveiling game-changers in research-driven digital government modernisation

Patrick Joy General
2 Aug 2024
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INDUSTRY TRENDS
Powering Digital Simplicity to Meet Next Gen Citizen Expectations

Powering Digital Simplicity to Meet Next Gen Citizen Expectations

A comprehensive exploration of digital transformation strategies for public sector service delivery, focusing on AI, automation, and citizen engagement.

Patrick Joy Digital Services and Customer Experience
1 Aug 2024
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INTERVIEWS PARTNER CONTENT
Advancing Women in Government with Design Thinking: An Interview with a Woman in Politics

Advancing Women in Government with Design Thinking: An Interview with a Woman in Politics

We spoke with politician Jenna Sudds, city councillor for Kanata North in Ottawa, about the ways design thinking can advance women’s political careers and government as a whole.

Fernanda Correa Workforce, Skills and Capability
Spring2 Innovation logo
1 Aug 2024
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State of the Service Spotlight: New South Wales Innovation 2025
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WHITEPAPERS & REPORTS 23 Jun 2025
From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact
From Pilots to Purpose: Designing AI-Enabled Operating Models for Public Impact
GUIDES 23 Jun 2025
Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery
Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery
INDUSTRY TRENDS 26 May 2025
Webinar Recording: Account-based Sales & Marketing: Best Practices for Growing Government Relationships and Revenue
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INDUSTRY TRENDS 23 Jul 2025
2025 Purple Knight Report - The Ongoing Struggle to Secure Hybrid AD and Entra ID Environments
2025 Purple Knight Report - The Ongoing Struggle to Secure Hybrid AD and Entra ID Environments
INDUSTRY TRENDS 11 Jul 2025