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ON DEMAND
Leveraging Data Analytics for Informed Decision-Making

Leveraging Data Analytics for Informed Decision-Making

Learn how Robin Sheldon, Director, Data Analytics at the Virginia DMV is leveraging data analytics for informed decision-making

Kelly Zheng Data, Analytics and AI
21 Jun 2024
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ON DEMAND
Leading the Change: The Roadmap to a Future-Ready Government

Leading the Change: The Roadmap to a Future-Ready Government

This panel discussion outlines strategic initiatives and milestones for creating an agile, adaptive, and inclusive public sector that leverages emerging technologies like AI, IoT, and blockchain to enhance citizen-centric services …

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Synergizing Data and Technology for a Transformative Future

Synergizing Data and Technology for a Transformative Future

Hear from Virginia senior data leaders on how organizations can drive innovation and decision-making, enhance efficiency, protect data privacy, and foster a data-driven culture by synergizing data and technology through …

Kelly Zheng Data, Analytics and AI
21 Jun 2024
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ON DEMAND
The Roadmap to a Successful Digital Transformation

The Roadmap to a Successful Digital Transformation

Jamey Stone, the Director, Business Platform Solutions from Virginia IT Agency (VITA) explored the roadmap to a successful digital transformation journey

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Navigating Digital Disruption: Paving the Way for Effortless Transformation

Navigating Digital Disruption: Paving the Way for Effortless Transformation

Lana Shelley, Deputy Commissioner and CIO of Information Technology at the Virginia DMV, discussed strategies for navigating digital disruption by identifying and overcoming barriers, fostering a culture of innovation and …

Kelly Zheng Digital Services and Customer Experience
21 Jun 2024
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ON DEMAND
Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

This panel discussion emphasizes creating government services focused on citizen needs, utilizing data analytics for personalized services, balancing security with accessibility, and fostering a citizen-centric organizational culture.

Kelly Zheng Digital Services and Customer Experience
20 Jun 2024
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INDUSTRY TRENDS
State of the Service Spotlight: New South Wales Innovation 2024

State of the Service Spotlight: New South Wales Innovation 2024

Discover insights from NSW's top public sector innovators on addressing key challenges, prioritising digital reform and innovation, and fostering cross-functional collaboration to drive successful transformation.

Patrick Joy Workforce, Skills and Capability
18 Jun 2024
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INDUSTRY TRENDS
Human-Centered Design: Crafting Inclusive Digital Services for the Diverse Atlantic Coast

Human-Centered Design: Crafting Inclusive Digital Services for the Diverse Atlantic Coast

This panel will discuss ongoing projects like the digital transformation of the social development department, focusing on strategies to ensure government services are inclusive and accessible.

Madeson Darcy IT Modernization and Cloud
18 Jun 2024
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