PublicSectorPodcast: Enhancing User Experience in Government Services
Actionable methods for creating citizen-centric solutions that can greatly enhance service delivery
Jordan Mullins
28 October 2024
Show Notes
In an insightful interview with Charlie Hamer, co-founder of the Public Sector Network, design research leader Carmine Mastrantone discusses actionable methods for creating citizen-centric solutions that can greatly enhance service delivery.
Guest
Carmine Mastrantone, Design research Leader & Mentor.
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