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INDUSTRY TRENDS
New Zealand’s Service Modernisation Roadmap: A Unified Approach to Digital Government

New Zealand’s Service Modernisation Roadmap: A Unified Approach to Digital Government

Learn more about this crucial step toward modernising service delivery, improving productivity, and ensuring a more citizen-centric approach.

Heather Dailey Digital Services and Customer Experience
4 Mar 2025
Flag of New Zealand
INDUSTRY TRENDS
Public Sector Podcast: Quality & Speed - Bias for Action

Public Sector Podcast: Quality & Speed - Bias for Action

How to find the right balance between quality and speed when it comes to successful customer service delivery.

Heather Dailey Digital Services and Customer Experience
9 Feb 2025
Flag of New Zealand
GUIDES
Harnessing Responsible AI: Collaborative Pathways for NZ Public Sector Innovation

Harnessing Responsible AI: Collaborative Pathways for NZ Public Sector Innovation

Research Innovation Council ANZ Executive Summary | Vol.12 | New Zealand Central Government | Victoria University of Wellington

Patrick Joy Data, Analytics and AI
2 Feb 2025
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GUIDES
Blending Tradition and Technology in NZ to Create Inclusive Digital Futures

Blending Tradition and Technology in NZ to Create Inclusive Digital Futures

Research Innovation Council ANZ Executive Summary | Vol.06 | New Zealand Government | Victoria University of Wellington

Patrick Joy Digital Services and Customer Experience
23 Jan 2025
Flag of New Zealand
INDUSTRY TRENDS
Digital Accessibility Policies and Practices for PDF Forms | New Zealand National Report

Digital Accessibility Policies and Practices for PDF Forms | New Zealand National Report

This report analyses New Zealand Central Government digital accessibility policies, highlighting the shift from PDF to HTML forms to enhance inclusivity and meet accessibility standards.

Patrick Joy Digital Services and Customer Experience
14 Nov 2024
Flag of New Zealand
INDUSTRY TRENDS
Kiwis’ Commitment to Adaptation Now & for the Future

Kiwis’ Commitment to Adaptation Now & for the Future

New Zealand’s Key Growth Drivers

Heather Dailey IT Modernization and Cloud
13 Oct 2024
Flag of New Zealand
INDUSTRY TRENDS
Cyber-Savvy New Zealand

Cyber-Savvy New Zealand

The How-Tos for Creating a Cyber Aware Culture

Heather Dailey Cyber Security and Risk Management
30 Sep 2024
Flag of New Zealand
WHITEPAPERS & REPORTS
State of the New Zealand Innovation System: How Government, Industry & Academia Connect Innovation

State of the New Zealand Innovation System: How Government, Industry & Academia Connect Innovation

Unveiling game-changers in research-driven digital government modernisation

Patrick Joy General
18 Sep 2024
Flag of New Zealand

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