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Digital Services and Customer Experience

Digital Transformation at the Government of Alberta

Here, Peter Madden, Senior Enterprise Account Executive-Western Canada Government at ServiceNow sits down with Terry Schultz, Director of Business Technology and Innovation at the Government of Alberta to explain how unification on a single technology helped achieve their business transformation.

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In this fireside chat our leaders discuss how: 

  • Technology modernization facilitated exceptional client service, regardless if they’re a member of the public or a regulated business 
  • Leveraging data and analytics helps drive evidence-based decision making



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