Digital Transformation at the Government of Alberta
Here, Peter Madden, Senior Enterprise Account Executive-Western Canada Government at ServiceNow sits down with Terry Schultz, Director of Business Technology and Innovation at the Government of Alberta to explain how unification on a single technology helped achieve their business transformation.
In this fireside chat our leaders discuss how:
- Technology modernization facilitated exceptional client service, regardless if they’re a member of the public or a regulated business
- Leveraging data and analytics helps drive evidence-based decision making
Recommendations
Modernizing Technology for the City of Lewisville
INDUSTRY TRENDS
12 Jan 2026
Let's Chat: Building Public Trust Through a 'Rights-First' Approach
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26 Jan 2026
Tips from Figma for making your site more accessible
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5 Dec 2025
The Public Sector Podcast: From IM/IT Reform to Citizen-Centric Government: The Journey to Connected Services BC
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27 Jan 2026
Customer Journey Mapping for the Public Sector
INTERVIEWS
22 Jan 2026