Improving Citizen Experience Through Technology
A panel of government leaders come together to address how to identify what tools and technologies will support your goals, how to embed tech with minimal disruption to BAU and best practices for creating information technology services that boost customer and employee experiences. Featuring insights from:
- Mike Riggs, Director of Judicial Information Technology, Supreme Court of Virginia
- Ravi Padma, Chief Technology Officer, Virginia Department of Veterans Service
- Tina Haney, Technology Manager, City of Richmond, Virginia
- Michael Surbey, Senior Account Solution Architect, Red Hat
Recommendations
Florida’s Digital Transformation in the Public Sector: Key Learnings from the Innovation Showcase
INDUSTRY TRENDS
6 Nov 2025
Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals
ON DEMAND
7 Jan 2026
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025
Future Trends in Digital Government
ON DEMAND
8 Jan 2026
Government services enter the AI era
INDUSTRY TRENDS
6 Jan 2026


