"Be curious, not judgemental." Embracing Diversity, Equity, and Inclusion (DEI) is vital for a progressive government agenda. By cultivating a diverse government workforce, we ensure accessibility and inclusivity in government services that authentically reflect and address the needs of diverse constituents. Sharon H. Pratchler, Ombudsman and Public Interest Disclosure Commissioner discusses the importance of building diverse teams for empathetic government services that are accessible across multiple service pathways for maximum inclusivity.
Continue Watching
Recommendations
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World
No Wrong Door: Building a Unified Experience for Citizens
AI, Emerging Technologies, and Digital Transformation: Opportunities and Challenges
Customer Journey Mapping for the Public Sector
Session Recap: No Wrong Door: Building a Unified Experience for Citizens
