More than a journey map - How service design can help your organization

Spatial Research + Design

Spatial Research and Design Inc. is a certified woman-owned research and design consultancy, providing world-class services to global companies, large organizations, and government clients. Spatial was founded in 2012. With deep roots in digital product design and user research, we are driven by a sense of curiosity in human behaviour and the impact of technology on our lives. We have significant experience with government, public-private, non-profit, academic, and utilities clients. We understand the unique needs and goals of organizations that deliver services to citizens.Clients trust us to provide strategic insights that deliver impact - we uncover opportunities that lead to competitive advantage and transformational change. Spatial’s services include:Deep research to help you align with your strategic goalsQualitative and quantitative studies to help you better serve your audienceFrameworks to measure and track key performance indicatorsUser experience (UX) & user interface (UI) design and optimizationInclusivity & accessibility assessments and improvementsEmerging tech & AI systems reviews and recommendationsSpatial has a talented, diverse and hard-working team of consultants and specialist researchers and designers. Every project is backed by senior consultants with extensive experience (15+ years each) in facilitation and development, and the ability to provide leadership, direction and action-oriented deliverables to a wide range of projects.Spatial’s approach is based on design thinking and service design methodologies and is data-driven, customer-centric, and collaborative. We align with leading government and industry best practices and incorporate ethical and inclusive principles into our work. We have extensive experience developing and implementing equity-based frameworks.