On Demand: Innovate Queensland 2022 - Combining Technology, Data, People and CX to Drive Queensland’s Digital Future Panel Discussion
Panel Discussion: Combining Technology, Data, People and CX to Drive Queensland’s Digital Future
- How do you identify top priorities to support ongoing innovation in your department?
- How do you ensure whole of department compliance and collaboration to achieve the state-wide vision?
- What policies and strategies have helped you achieve a citizen-centric digital culture?
Insights from:
Helen Spencer, Director Reform, Department of Resources
Vivienne Neilan, Director Innovation, National Injury Insurance Scheme
Julie Salsbury, General Manager, Customer Experience Branch, Policy, Planning and Investment Division, Department of Transport and Main Roads
Moderator: Diana Malcomess, Partner - Digital and Emerging Technology, EY
Recommendations
From Gov 2.0 to Gov 3.0: Lessons from FGI Live Roundtables
WHITEPAPERS & REPORTS
7 Oct 2025
Digital Arizona: Transforming Citizen Services Through Innovation
INTERVIEWS
7 Oct 2025
Arizona Department of Child Safety (DCS) simplifies processes with genAI
INDUSTRY TRENDS
29 Sep 2025
The Public Sector Podcast: Creating the Tech Foundation to Enable Modern Digital Service Delivery - Unpacking Emerging 2026 Priorities
INDUSTRY TRENDS
20 Oct 2025
IBM Launches Microsoft Practice to Deliver Transformative Business Value for Clients
INDUSTRY TRENDS
29 Sep 2025