The Future of Work: The Changing Face of Talent

In a dynamic discussion on the future of public sector talent, panelists at the Government Innovation Showcase Pennsylvania explored actionable strategies to attract, retain, and empower a diverse workforce amid evolving challenges like AI, generational shifts, and skills gaps.

Key Themes include: 

1. Diverse Paths to Public Service

Panelists shared personal journeys into government roles: from Silicon Valley tech to education and tax compliance, highlighting motivations like community impact, quality of life, and solving real-world problems.

2. Modern Recruitment Challenges

• Education: Pennsylvania faces a 65% drop in teacher certifications, requiring "grow your own" programs and stipends to revive interest.

• Government: Removing degree requirements and leveraging social media (e.g., TikTok) can attract younger talent valuing flexibility and purpose.

3. Diversity & Representation

• Intentional Hiring: Skills-based approaches and diverse candidate slates are critical.

• Visibility Matters: Underrepresented groups need to see leaders who reflect them and contribute to inclusive policies (e.g., language accessibility).

4. Innovation’s Role in Workforce Evolution

• AI & Automation: Tax prep and manufacturing jobs will transform, requiring upskilling.

• Generational Shifts: Younger workers prioritize work-life balance and mission-driven roles—public service must adapt.

5. Audience Takeaways

• Call to Action: Agencies must proactively engage talent through internships, early exposure, and storytelling to showcase public service’s impact.

From reimagining recruitment to harnessing innovation, the session underscored that building a resilient public sector workforce demands intentionality, and Pennsylvania’s blend of community, affordability, and mission-driven opportunities positions it as a leader in this transformative era. 

Speakers: 

Brian J. Gasper Ed.D., Chief, Division of Instructional Quality, Pennsylvania Department of Education
Jen Gilburg, Deputy Secretary of Technology and Entrepreneurship, Pennsylvania Department of Community & Economic Development
Dale Simpson-Special Advisor, Executive Deputy Secretary, Pennsylvania Department of Revenue 
Moderator: Tiffany Blair, Digital Strategist for State Government, Salesforce