Episode Overview:
Procurement and agility don’t often go hand in hand—but that’s exactly what Mark Lenzner Executive Director ICT/Digital Sourcing, Digital.NSW, NSW Department of Customer Service, and his team are changing. In this keynote session, Mark unpacks how the NSW Government is rethinking traditional procurement to accelerate innovation and deliver better outcomes for the public.
From enabling flexible market engagement to supporting agencies with a fit-for-purpose framework, Mark shares how the Test and Buy Innovation model is driving a new era of agile, outcome-focused procurement across NSW.
What You'll Learn:
🔹 Why traditional procurement models can hinder innovation—and how to fix them
🔹 How “challenge statements” open the door to unexpected, impactful tech solutions
🔹 Lessons from real projects, including AI-driven planning tools and smart city pilots
🔹 How NSW is growing capability across government to support innovation-friendly buying
🔹 The value of testing, iteration, and shared risk in public-sector procurement
Why It Matters:
As governments face complex service delivery challenges and increasing fiscal pressure, agile procurement offers a smarter way forward. This episode is a must for digital leaders, procurement professionals, and anyone passionate about building better public services through collaboration, experimentation, and bold thinking.
🎧 Tune in now to discover how Digital NSW is making procurement work for innovation—not against it.
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