Imagine a government that anticipates your needs and delivers transparent, inclusive, easy to use services, accessible from anywhere. We believe that by accelerating an integrated digital landscape, we have a chance to become the world’s most customer centric government by 2023. Putting customers at the centre of everything we do is about creating services that are trusted, easier and more effective. This session will dive into, what’s next? What is the future vision for Digital.NSW
Insights from:
Greg Wells, Government Chief Digital and Information Officer, Department of Customer Service
Continue Watching
Recommendations
How Can Governments Build Trust in the Digital Age? A Rights-First Approach from Michael Harvey
Let's Chat with Treasury Board of Canada Secretariat: Modernizing the Policy on Service and Digital
Arizona Department of Child Safety (DCS) simplifies processes with genAI
The Public Sector Podcast: Creating the Tech Foundation to Enable Modern Digital Service Delivery - Unpacking Emerging 2026 Priorities
