2024 Generative AI in Professional Services
We explore how professionals perceive the use of generative AI in their workplace, to what level they are integrating it into their processes, and perceptions of the future of work in an environment where Gen-AI has made its presence felt.



Since its debut in late 2022, platforms like ChatGPT and advancements like GPT-4 have demonstrated disruptive potential, enabling the rapid creation of high-quality content with heightened accuracy. While adoption isn't yet widespread, more than half of professionals believe they should use GenAI in their daily work - and they’re already planning for the specialized tools to create this reality.
In this report, we explore how these professionals perceive the use of generative AI in their workplace, how and to what level they are using and integrating it into their processes, and perceptions of the future of work in an environment in which generative AI has made its presence felt.
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Thomson Reuters
Thomson Reuters is the world's leading source of intelligent information for government legal departments, providing proven tech solutions that streamline legal & procurement workflows, enhance compliance, and drive efficiency. With a heritage rooted in the prestigious Reuters News service and a vast reservoir of legal expertise, the company delivers unrivalled insights, analytics, and technology to support the rule of law and the needs of professionals across the globe. Its comprehensive ecosystem of tools includes: HighQ for document, contract & vendor management CoCounsel as you generative AI Assistant and legal drafting solutionWestlaw and Practical Law for legal research, guidance and precedentsWe empower government agencies with accurate, up-to-date information for making informed decisions and maintaining the highest standards of governance. Trusted by government bodies worldwide for the past 150 years, Thomson Reuters is the partner of choice for navigating complex legal challenges and advancing justice in our communities. For tailored solutions that transform legal practices, look no further than Thomson Reuters' innovative offerings.
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