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Heather Dailey's Insights

INDUSTRY TRENDS
The Public Sector Podcast: Data Discipline is the Foundation of Government Innovation

The Public Sector Podcast: Data Discipline is the Foundation of Government Innovation

How Arizona is building a data-driven future rooted in transparency, collaboration, and citizen impact.

Heather Dailey Data, Analytics and AI
25 Aug 2025
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INDUSTRY TRENDS
The Public Sector Podcast: From Legacy Systems to AI Enabled Technology

The Public Sector Podcast: From Legacy Systems to AI Enabled Technology

Victoria's transition from outdated IT systems to AI-driven tools to improve healthcare services and efficiency.

Heather Dailey IT Modernization and Cloud
18 Aug 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Conversations with CIOs & CITOs

The Public Sector Podcast: Conversations with CIOs & CITOs

Covering topics from implementing AI and strengthening cyber resilience to upgrading outdated systems and ensuring fair access to digital services.

Heather Dailey Data, Analytics and AI
11 Aug 2025
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INDUSTRY TRENDS
Stop Chasing AI Moonshots- Start Building Digital Foundations

Stop Chasing AI Moonshots- Start Building Digital Foundations

True change begins by identifying what’s broken—not by adding AI on top.

Heather Dailey Digital Services and Customer Experience
4 Aug 2025
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INDUSTRY TRENDS
The Public Sector Podcast: How to be Agile in Government Procurement - The Test and Buy Innovation

The Public Sector Podcast: How to be Agile in Government Procurement - The Test and Buy Innovation

How the NSW Government is transforming procurement to fast-track innovation and improve public services.

Heather Dailey IT Modernization and Cloud
4 Aug 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Customer-Obsessed Cyber Security

The Public Sector Podcast: Customer-Obsessed Cyber Security

How government leaders can prioritise human behaviour in tackling cyber risk.

Heather Dailey Cyber Security and Risk Management
29 Jul 2025
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INDUSTRY TRENDS
The Public Sector Podcast: OPOR by Design: Building Resilient and Trusted Health Systems

The Public Sector Podcast: OPOR by Design: Building Resilient and Trusted Health Systems

How Nova Scotia is uniting health systems into one platform for seamless, province-wide care.

Heather Dailey Digital Services and Customer Experience
22 Jul 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Practical Application of AI - How Do You Get the Right AI Tools, What Do These Look Like in Action, And How Do You Embed Them to Serve?

The Public Sector Podcast: Practical Application of AI - How Do You Get the Right AI Tools, What Do These Look Like in Action, And How Do You Embed Them to Serve?

A practical overview of how government leaders can navigate the hype, complexity, and opportunity surrounding AI

Heather Dailey Data, Analytics and AI
14 Jul 2025
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