Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear

Heather Dailey's Insights

CASE STUDIES
Case Study: Educating a Future Focused Workforce - Developing Adaptive Experts for the Pace of Change of Technology in the Workplace

Case Study: Educating a Future Focused Workforce - Developing Adaptive Experts for the Pace of Change of Technology in the Workplace

How Flinders University is shifting its focus to developing ‘adaptive experts’ who can thrive in uncertain environments

Heather Dailey Workforce, Skills and Capability
1 Jul 2025
Global
CASE STUDIES
Case Study: Driving Digital Transformation for Inclusion in Government: Insights from AAFC Modernization Journey

Case Study: Driving Digital Transformation for Inclusion in Government: Insights from AAFC Modernization Journey

How Agriculture and Agri-Food Canada recognised that modernisation was not just a technical shift—but a cultural one.

Heather Dailey Workforce, Skills and Capability
25 Jun 2025
Flag of Canada
INDUSTRY TRENDS
The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

The Public Sector Podcast: Diversity in Cyber Security: Insights on the retention of women in the workplace

Insights from an in-depth investigation into women’s roles in cybersecurity and strategies to foster a more diverse and robust cyber talent pool.

Heather Dailey Cyber Security and Risk Management
23 Jun 2025
Flag of Australia
CASE STUDIES
Case Study: Strengthening Cyber Resilience in Government: Strategies to Support Reliable Digital Services in the Digital Age

Case Study: Strengthening Cyber Resilience in Government: Strategies to Support Reliable Digital Services in the Digital Age

A coordinated response to close the gap between citizen expectations and the reality of current service delivery.

Heather Dailey Cyber Security and Risk Management
18 Jun 2025
Global
INDUSTRY TRENDS
The Public Sector Podcast: Space - The Final Frontier: A Case Study on Holland Bloorview Kids Rehabilitation Hospital

The Public Sector Podcast: Space - The Final Frontier: A Case Study on Holland Bloorview Kids Rehabilitation Hospital

How the hospital solved space constraints during a time of rapid hiring and healthcare transformation.

Heather Dailey Workforce, Skills and Capability
16 Jun 2025
Flag of Canada
INDUSTRY TRENDS
The Public Sector Podcast: Teams, Talent and Diversity - How to Recruit, Retain and Build Top Teams

The Public Sector Podcast: Teams, Talent and Diversity - How to Recruit, Retain and Build Top Teams

How Victoria’s public sector is redefining talent strategies, enhancing workforce flexibility, and driving innovation despite fiscal challenges.

Heather Dailey Workforce, Skills and Capability
9 Jun 2025
Flag of Australia
INDUSTRY TRENDS
Shared Ambitions, Different Roads: Nova Scotia’s Integrated Approach to Modernizing Healthcare

Shared Ambitions, Different Roads: Nova Scotia’s Integrated Approach to Modernizing Healthcare

How the province is transforming healthcare in uncertain times - blending digital platforms with system-wide solutions to improve access, workforce capacity, and infrastructure.

Heather Dailey IT Modernization and Cloud
2 Jun 2025
Flag of Canada
INDUSTRY TRENDS
“We Don’t Need Smarter Chatbots—We Need Smarter Content”

“We Don’t Need Smarter Chatbots—We Need Smarter Content”

Chatbots can’t fix messy content—only smarter content can.

Heather Dailey Digital Services and Customer Experience
26 May 2025
Global

Recommendations

The Public Sector Podcast: Data-Driven Corrections: Turning Operational Data into Actionable Insights
The Public Sector Podcast: Data-Driven Corrections: Turning Operational Data into Actionable Insights
INDUSTRY TRENDS 17 Nov 2025
GIW Queensland - Honourable Steven Minnikin MP
GIW Queensland - Honourable Steven Minnikin MP
INDUSTRY TRENDS 2 Oct 2025
2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025
GIW Federal 2025: Emerging cyber threats and strategic responses for Australia's Federal Government
GIW Federal 2025: Emerging cyber threats and strategic responses for Australia's Federal Government
INDUSTRY TRENDS 26 Nov 2025
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
GUIDES 6 Nov 2025