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Case Studies
Partner Content

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong
Harshita Sood Harshita Sood
Digital Services and Customer Experience
Partner Content
Payble logo
18 Feb 2025
Flag of Australia
Case Studies

Case Study: Redesigning Efficient, Cost-Effective Accessible Digital Services for New Brunswick’s Diverse Communities

The transformation of New Brunswick's Social Development program.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
16 Feb 2025
Flag of Canada
Case Studies

Case Study: Supporting Frontline Clinicians in SA through Data-Driven Decision Making

A new learning health system to automate decision-making processes and reduce the cognitive load on clinicians for South Australia
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
9 Feb 2025
Flag of Australia
Case Studies

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
8 Feb 2025
Flag of Australia
Case Studies

Case Study: EdChat’s PoC for the use of Generative AI in Education

Learn how South Australia's Department for Education is exploring AI applications in education while maintaining secure and ethical use.
Heather Dailey Heather Dailey
Workforce, Skills and Capability
Public Sector Network logo
6 Feb 2025
Flag of Australia
Case Studies
Partner Content

How City of Parramatta achieved 96% ratepayer satisfaction with Payble

Achieving 96% ratepayers satisfaction with Payble
Harshita Sood Harshita Sood
Digital Services and Customer Experience
Partner Content
Payble logo
18 Jan 2025
Flag of Australia
Case Studies
Partner Content

Case study: Norwegian Public Roads Administration Data Portal

A case study of a data portal for the Norwegian Public Roads Administration. You'll read about the objectives of the NPRA data portal, Link Digital’s role, benefits and future plans …
Kate Sampher Kate Sampher
Data, Analytics and AI
Partner Content
Link Digital logo
16 Jan 2025
Flag of Australia
Case Studies

Case Study: WA AI Health Hackathon 2023

The first official release of synthetic data from an Australian Health Department
Heather Dailey Heather Dailey
Data, Analytics and AI
Public Sector Network logo
18 Dec 2024
Flag of Australia

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