This document explores how public sector leaders can navigate complex challenges, including rising community expectations, workforce limitations, and the need for rapid service delivery. It highlights strategies for accelerating program delivery, improving efficiency, and fostering innovation through data-driven decision-making, digital transformation, and automation. The content delves into enablers such as citizen-centric approaches, workforce empowerment, and leveraging advanced technologies to address productivity gaps and streamline service delivery. Packed with insights and practical frameworks, this resource is an essential guide for public sector professionals seeking to enhance service quality and drive impactful, long-lasting outcomes for communities.
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About our partner
Tungsten Automation (previously Kofax)
Tungsten Automation, formerly Kofax, is the trusted global leader in Intelligent Automation, with 40-years of expertise in digital workflow transformation. Our advanced technologies drive efficiency, enhance citizen services, ensure compliance, and unlock valuable insights through automation, analytics, and secure data management. From streamlining processes to improving decision-making, we're revolutionising public sector applications.Tungsten Automation's ANZ head office is located in Sydney and have local staff to support our customers and partners.Use cases that government can automateDigital MailroomAP AutomationCase managementCitizen onboarding and validationEmployee onboardingDocument security managementand many more....
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