Our esteemed speaker delves further into his priorities for:
- Dental - code for benefits (security, pension plan, employment insurance)
- Digital - the need to move to digital first, integrating AI
- Customer service - consolidating and integrating the customer experience, share information across departments, focus on communication, customisation
Our esteemed speaker continues to highlight that we need an upskilled public service in order to be a technically strong public service and remain future-ready.
Recommendations
Modernizing Technology for the City of Lewisville
The Public Sector Podcast: Government Response to Data Breaches: Privacy Lessons Learned and Best Practices
Modern Data Platform: a viable alternative to traditional data warehouse architectures
Let’s Chat: Leading Change and Modernization in Ontario’s Public Service
