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Government Innovation Week Federal Insights

INTERVIEWS
Let's Chat: Modernizing Workforce Accessibility and Efficiency

Let's Chat: Modernizing Workforce Accessibility and Efficiency

Nadine Boudreau-Brown, Director General, Transformation and Modernization Services, Information Systems Branch from Agriculture and Agri-Food Canada highlights the importance of modernization to create an inclusive, efficient, and accessible work environment

Kelly Zheng IT Modernization and Cloud
20 Nov 2025
Flag of Canada
INTERVIEWS
Let's Chat: Modernizing Government Services for a Digital Future

Let's Chat: Modernizing Government Services for a Digital Future

Joy Ardanaz discusses the challenges of modernizing government services, emphasizing the shift from legacy systems to cloud-based solutions, and more

Kelly Zheng Digital Services and Customer Experience
10 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: The Role of Data Governance in Government Digital Transformation

Let's Chat: The Role of Data Governance in Government Digital Transformation

Leith Higdon from Export Development Canada emphasizes that strong data governance improves citizen experience by reducing inefficiencies like repeated data entry.

Kelly Zheng Data, Analytics and AI
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Key Factors for a Successful Zero Trust Journey

Let's Chat: Key Factors for a Successful Zero Trust Journey

Joanna Murphy from Shared Services Canada emphasizes executive sponsorship as key to Zero Trust adoption.

Kelly Zheng Cyber Security and Risk Management
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Robert Conlin from IBM Canada emphasizes the importance of communication in government transformation, ensuring that employees see themselves in the organization's strategy.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Scott Jones discusses the importance of improving public services by prioritizing citizen experience, protecting privacy, and fostering accessibility — all while building public trust.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INDUSTRY TRENDS
AI and Predictive Analytics: Shaping Decisions Across Sectors

AI and Predictive Analytics: Shaping Decisions Across Sectors

Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.

Madeson Darcy Data, Analytics and AI
21 Mar 2025
Flag of Canada
INTERVIEWS
Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Let's Chat: Leveraging Predictive Analytics for Citizen-Centric Service Delivery

Ima Okonny highlights the importance of predictive analytics in anticipating citizen needs by leveraging disaggregated data to identify service delivery gaps.

Kelly Zheng Data, Analytics and AI
12 Mar 2025
Flag of Canada
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