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Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Scott Jones discusses the importance of improving public services by prioritizing citizen experience, protecting privacy, and fostering accessibility — all while building public trust.

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Scott Jones, the President of Shared Services Canada discusses the importance of improving public services by prioritizing citizen experience, protecting privacy, and fostering accessibility — all while building public trust.

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Kelly Zheng Sr. Marketing Manager, Public Sector Network

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